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Member Services

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To

  • retrieve a forgotten password
  • cancel your membership
  • check your member status

please visit CCBill customer support at  https://support.ccbill.com

 

For other problems that you cannot resolve, send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. . Please make sure that you include the following:

  • Name of your billing processor (CCBill or FIRSTGATE / ClickandBuy)
  • Your transaction number or customer number
  • Your Current e-mail address and if different, e-mail address that you used when subscribing
  • A complete description of the problem with as much detail as possible. include any steps needed to reproduce the problem.