Member Services
To
- retrieve a forgotten password
- cancel your membership
- check your member status
please visit CCBill customer support at https://support.ccbill.com
For other problems that you cannot resolve, send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. . Please make sure that you include the following:
- Name of your billing processor (CCBill or FIRSTGATE / ClickandBuy)
- Your transaction number or customer number
- Your Current e-mail address and if different, e-mail address that you used when subscribing
- A complete description of the problem with as much detail as possible. include any steps needed to reproduce the problem.


